Contractor scorecard · issued 9 Nov 2026
Contractor 9
Plumbing · Independent, local · working for Funds A, B, C
Targets met
60%
| Measure | You | Target | All contractors | |
|---|---|---|---|---|
| Jobs attended within SLA | 100% | ≥ 90% | 82% | |
| Emergency (P1) jobs within 4 hours | 100% | ≥ 95% | 84% | |
| Completed jobs with job sheet and photos | 83% | ≥ 95% | 92% | |
| Invoices rejected or sent from the wrong address | 17% | ≤ 5% | 29% | |
| Insurance and accreditations in date | 100% | ≥ 100% | 90% |
Based on 14 jobs in the last 75 days. 2 contractors on the portfolio do plumbing work.
Going well
- Jobs attended within SLA: 100%, against a target of 90%.
- Emergency (P1) jobs within 4 hours: 100%, against a target of 95%.
- Insurance and accreditations in date: 100%, against a target of 100%.
To improve
- Upload the job sheet and photos when the job is closed. Invoices without them are rejected.
- Quote the PO on every invoice and send from your registered portal account.
Open jobs (2)
- HD-48304 · Toilet blocked in landlord area · P4 · logged 1 Nov 2026 · £1,097
- HD-48277 · Leak under sink in welfare · P4 · logged 13 Sept 2026 · £6,797 · past SLA